> General Terms and Conditions

 

GENERAL TERMS AND CONDITIONS OF SALE – LE DRESSING CLUB

ARTICLE 1 – SCOPE OF APPLICATION

These General Terms and Conditions of Sale (hereinafter the “Terms and Conditions”) define the terms under which LE DRESSING CLUB, a French SARL (limited liability company) whose registered office is located at 44, rue de Miromesnil – 75008 Paris, provides consumer customers (hereinafter the “Customer” or the “Bride-to-be”), either at its showroom or via its website https://dressing-club.comsvg, with goods (hereinafter the “Item(s)” or “Piece(s)”) and related services.

These Terms and Conditions apply to all sales of goods or services carried out:

  • online,

  • by telephone,

  • or directly at Le Dressing Club’s premises.

These Terms and Conditions set out the entirety of the obligations of the Parties. Validation of an online order or signature of an order form constitutes unreserved acceptance of these Terms and Conditions and creates a contract.

They remain applicable until all obligations of the Parties have been fully performed.

Le Dressing Club reserves the right to amend these Terms and Conditions at any time. New versions shall be binding upon publication online and shall not apply retroactively.

Specific terms may derogate from these Terms and Conditions where expressly stated on a quotation or invoice.

ARTICLE 2 – ORDERING GOODS AND CONCLUSION OF THE SALE

2.1 Ordering goods and services

An order is validated:

  • in the showroom: by issuing the invoice and payment of the amount due (deposit or full payment),

  • online: by validation of the payment.

Validation constitutes definitive acceptance of these Terms and Conditions.

The Customer is solely responsible for selecting the Items and ensuring that they are suitable for their needs.

The Items offered are predominantly:

  • pre-owned pieces,

  • outlet pieces,

  • prototypes,

  • end-of-line models.

The purchase implies acceptance of the Item as is, including any defects it may have (creases, fitting/try-on marks, colour variations, minor stains, etc.).

2.2 Storage of the Item after purchase

Where an Item requires alterations, Le Dressing Club may retain the Item on its premises until the alterations begin.

The Items are:

  • immediately placed in a garment cover,

  • stored away from light,

  • kept without handling or try-on.

Le Dressing Club shall not be held liable for any damage occurring during this complimentary storage period.

2.3 Condition and availability of Items

The Items displayed are often unique pieces.

They are sold subject to availability.

In the event of a stock discrepancy, Le Dressing Club shall refund the Customer.

Images and descriptions on the website are non-contractual, given the specific nature of the Items (prototypes, unique pieces, outlet and pre-owned items).

Customers wishing to make a significant online purchase are encouraged to contact the Le Dressing Club team for any additional information before validating their order.

ARTICLE 3 – PAYMENT TERMS

3.1 Showroom orders (excluding online sales)

Payment terms:

  • Items under €1,000: full payment upon order

  • Items over €1,000: 60% deposit upon order, followed by 40% one month later.

Accepted payment methods:

  • Bank card (excluding American Express)

  • Bank transfer

No order will be recorded without payment of the required deposit.

The order may only be delivered (i.e. the Item handed over) once the outstanding balance has been received.

3.2 Online orders

Payment in full is required at the time the order is validated.

Payment method: bank card (excluding American Express).

ARTICLE 4 – FITTINGS AND ALTERATIONS

4.1 General procedure

Fittings are available by appointment only, booked through the online calendar.

Alterations include two fittings.

A third fitting may be offered at Le Dressing Club’s discretion if deemed necessary by the pattern-making team.

Le Dressing Club determines the fitting dates according to the workshop’s scheduling requirements.

The Customer agrees to comply with these dates.

In the event of absence or late postponement, Le Dressing Club may refuse to carry out the alterations.

The Customer must attend the first fitting without makeup and wearing her final wedding shoes.

Any change in body measurements (+ / – 2 to 3 cm) will result in additional charges.

4.2 ALBA alterations – carried out in-house

For ALBA brand Items, alterations are carried out in Le Dressing Club’s in-house workshop.

  • The alteration price is stated on the invoice.

  • Any additional request will be charged extra.

ALBA appointment schedule: two appointments, 2 to 3 months before the wedding date.

4.3 Alterations for Items from other designers (excluding ALBA)

For external brands, alterations are no longer carried out in-house.

Le Dressing Club:

  • recommends two partner seamstresses,

  • provides a price estimate,

  • but the final price is approved exclusively by the partner seamstress.

Le Dressing Club accepts no liability for alterations carried out externally.

4.4 Alterations that cannot be carried out

In the event of pregnancy or significant changes in body measurements, Le Dressing Club may:

  • refuse to carry out the alterations,

  • offer a new quotation for alterations to be carried out externally.

No cancellation, exchange or refund will be possible.

If the Customer chooses an external alterations provider, the Item must be paid for in full and collected within 2 months.

ARTICLE 5 – DRY CLEANING

The Customer may choose:

  • an in-house dry-cleaning service (charged separately), carried out after alterations, with no guarantee as to the result,

  • or an external dry-cleaning service, with the Item handed over immediately after payment.

Once the order has been delivered, no additional cleaning will be carried out by Le Dressing Club.

ARTICLE 6 – DELIVERY OF ORDERS

6.1 Showroom orders

The order must be collected from the showroom (44 rue de Miromesnil, 75008 Paris) by appointment only.

  • The Customer has 2 weeks to collect the order.

  • After this period, storage fees may apply.

Shipment by carrier

  • Available upon request.

  • Flat fee: €35

  • Le Dressing Club shall bear no further responsibility once the Item has been handed over to the carrier.

6.2 Online orders

Le Dressing Club ships to:

✔ Metropolitan France
✔ The Eurozone

❌ No shipments to the United Kingdom or Switzerland.

Shipping and return costs are borne by the Customer.

Delivery times: 5 business days in France; 10–15 business days within the Eurozone.

In the event of a damaged parcel:

  • do not open the parcel,

  • return it to a post office within 5 days for an official inspection/report.

Any taxes and customs duties applicable outside the Eurozone shall be borne by the Customer.

ARTICLE 7 – CANCELLATION – POSTPONEMENT – MODIFICATION – RIGHT OF WITHDRAWAL

7.1 Showroom orders

Payment of the deposit constitutes a firm and final sale.

No cancellation, exchange or refund is permitted.

In the event of postponement of the wedding, the second payment remains due on the originally scheduled date.

7.2 Online orders

The Customer has a 14-day right of withdrawal from the date of receipt of the Item.

Return costs are borne by the Customer.

Refunds will be made within 15 days of receipt of the returned Item, excluding delivery costs.

In the event of non-receipt, the Customer must report this within 15 business days after the expected delivery deadline has passed. A carrier investigation will then be opened.

Returns must be sent to:

44 rue de Miromesnil – 75008 Paris, France

ARTICLE 8 – DELIVERY OF THE DRESS

  • Collection of the dress is by appointment only.

  • The Customer must sign a delivery note confirming the exact condition of the dress.

  • Any claim made after the delivery note has been signed will not be accepted.

ARTICLE 9 – UNCOLLECTED DRESSES

  • Le Dressing Club reserves the right to resell Items that have not been collected within 2 years of the date of sale, following 3 unanswered reminders.

  • No refund of any amount paid will be made, even if the Item is subsequently resold.

ARTICLE 10 – CUSTOMER SERVICE

For any questions:

Email: hello@dressing-club.fr
Postal address: 44 rue de Miromesnil – 75008 Paris, France
Telephone: 09.83.84.26.79


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